Privacy Policy

1. Who we are

My Spices Land, a SARL (French limited liability company) with share capital of €3,000, registered with the Nice Trade Register under number 990 528 275, with registered office at 1 Rue du Malonat, 06300 Nice (hereafter “we”, “our”, “us”).

2. Collection of personal data

We collect the data you voluntarily provide when:

• creating a customer account;
• placing an order;
• subscribing to our newsletter;
• using the contact or quote request form;
• browsing the Site (cookies).

Categories of data collected include: identity (name, first name), contact details (email address, postal address, phone number), payment information (via our provider, Stripe), order history, communication preferences, and browsing data.

3. Legal basis and purposes of processing

We process your personal data on the following legal bases:

• Contract performance: managing your orders, delivery, invoicing, after-sales service.
• Consent: sending marketing communications, setting certain cookies, browsing analysis.
• Legitimate interest: improving our services, fraud prevention, customer relationship management.
• Legal obligation: retention of accounting and tax records.

4. Data recipients

Your personal data is accessible to authorized personnel of My Spices Land (managers, customer service, accounting). It may be shared with our technical partners:

• Website hosting provider;
• Secure payment provider (Stripe);
• Carriers (La Poste, etc.) for delivery;
• Audience analysis tools (Google Analytics, etc.) – subject to your consent.

We do not sell or rent your data to third parties.

5. Transfers outside the EU

Some of our subcontractors (notably Stripe) may be located outside the European Union. We ensure that transfers are governed by appropriate safeguards (European Commission standard contractual clauses).

6. Retention period

Data related to your customer account is kept for the duration of your account, then archived for 3 years from your last connection, unless a longer legal obligation applies (notably accounting: 10 years for invoices).

Browsing data (cookies) is kept for a maximum of 13 months.

7. Cookies and trackers

We use cookies to ensure the Site functions properly (cart, authentication), to generate traffic statistics and, with your consent, to offer personalized content. You can manage your preferences via the cookie banner or adjust your browser settings at any time.

Strictly necessary cookies do not require your consent; others (analytics, marketing) are subject to your choice.

8. Your rights

In accordance with the GDPR, you have the following rights:

• Right of access: to know what data we process.
• Right of rectification: to have inaccurate data corrected.
• Right to erasure (“right to be forgotten”) within legal limits.
• Right to restriction of processing.
• Right to data portability.
• Right to object to processing for legitimate reasons.
• Right to withdraw consent at any time.
• Right to define post-mortem directives.

To exercise these rights, contact us by email at contact@myspicesland.com or by mail at our registered office address. We will respond within one month.

If you believe your rights are not being respected, you have the right to lodge a complaint with the CNIL (www.cnil.fr), the French data protection authority.

9. Security

We implement appropriate technical and organizational measures to protect your data against loss, misuse or unauthorized access (SSL encryption, restricted access, backups).

10. Changes to this policy

We may amend this privacy policy from time to time. The version in effect is the one published on the Site with its update date. We invite you to review it regularly.

11. Contact

For any question relating to this policy or your data, you may write to us at:
My Spices Land
Attn: Data Protection Officer (DPO)
1 Rue du Malonat, 06300 Nice, France
Email: contact@myspicesland.com